Terms of Service

All rights in the photographs you upload are yours, and yours alone. FrameGrid acquires no rights in them, at any stage, in any form.

You grant us exactly one limited technical permission: to store your photographs, process them into a social-media-ready version, and publish them to the accounts you connected yourself, according to your instructions.

We will not use your photographs for any other purpose. Not for our own marketing, not for demonstrations, not to train any system, and not for display to any third party. If we ever wish to feature your work to showcase FrameGrid, we will approach you personally and ask for written permission, and that will be an entirely separate agreement from this document.

This permission ends the moment you delete the content or your account.

FrameGrid lets photographers organise images into galleries, compose Instagram posts and stories from them, schedule them, publish them automatically, and track performance. It also includes an optional personal financial planning tool.

In addition, the service lets you share a photo gallery with your clients from a folder in your Google Drive.

Some optional features use artificial intelligence. What each of them sends is set out in the Privacy Policy.

We add capabilities and improve the service continuously. We may change, add, or remove features, and if we remove a material feature you rely on, we will give you advance notice.

You must be at least 18 and acting as a business. You must provide accurate details and keep your password confidential. You are responsible for all activity under your account.

FrameGrid is a service for businesses. By signing up you confirm that you use it for the purposes of your business, and not for personal or household use.

The account is personal and intended for a single business. Do not share it with other photographers or transfer it without our consent.

FrameGrid is a tool for organising, editing, scheduling and publishing. We do not produce the content, do not select it, do not review it in advance and have no control over it. All content you upload, create or publish through the service is yours, and responsibility for it rests with you alone.

For the purposes of this clause, "content" includes photographs, video, music, voice recordings and any other audio, text, captions, hashtags and tags.

By uploading content to the service or using it, you represent that:

• You photographed, recorded or created the content, or you otherwise hold the full rights, licences and permissions to use it and to publish it on your social media accounts.
• You hold the consents required from the people photographed or recorded to publish on social media and to share in client galleries.
• The music or audio you selected does not infringe copyright, performers’ rights or any other right, and you are entitled to publish it on the channel you have chosen.
• The tags you enter are accurate and you are entitled to tag those accounts.
• The content does not infringe third-party rights and is not unlawful.
• The content complies with the community guidelines and terms of the social network on which it is published.

We do not pre-screen, filter or moderate content. We are not the owner of the content you upload and we grant you no licence or right to use it. Verifying the rights to use and publish the content is your responsibility.

Publication on social media is carried out by you and in your name, whether through a schedule you set or by downloading the file and uploading it yourself. FrameGrid is not the publisher and bears no responsibility for the publication or its consequences.

Using content you do not hold rights in may lead to the content being removed, the account being restricted or blocked by the social network, and to claims or proceedings by rights holders. These are your responsibility alone.

If a third party brings a claim against us in connection with content you uploaded or published, you will indemnify us for any amount awarded against us in a final judgment, or agreed in a settlement you approved in advance, together with reasonable legal costs. We will notify you of the claim promptly and let you defend it yourself or alongside us.

The photographs in a gallery stay in your Google Drive folder. FrameGrid does not copy or keep them; it displays them from the folder, except for photographs you choose to move to your FrameGrid gallery, which are stored like any upload. Deleting the folder or changing its sharing removes the photographs from the gallery.

You decide who receives a link to the gallery, whether to lock it with a password, and when the guest link expires. Anyone holding the link can view the photographs and download them. We are not responsible for any use made of the photographs after they have been downloaded.

The selection for the printed album is made by the couple and sent to you. What goes into the album and what was agreed with the couple is a matter between you and them.

Galleries depend on Google Drive. A change on Google’s side may affect how they display, and a gallery is not a backup of your photographs.

A gallery is displayed from your own Google Drive account and depends on it. The settings, the sharing and any limits Google places on your files are between you and Google. If Google changes or restricts access to the files in a way that prevents galleries from displaying, we will notify you and you may cancel your subscription immediately. No refund is given for a period already paid.

With respect to information about your clients and the people you photograph, such as names, dates, photographs, tags and contact details, you are the controller of that information and FrameGrid holds and processes it on your behalf, as those terms are used in the Israeli Protection of Privacy Law.

Accordingly, we undertake to:

• Process the information only to provide the service and on your instructions, and make no independent use of it.
• Keep it confidential and protect it with reasonable security measures, as set out in the Privacy Policy.
• Pass it only to the infrastructure providers listed in the Privacy Policy, and only as far as the service requires.
• Notify you promptly of a security incident affecting this information.
• Delete it when the content or the account is deleted, as set out in these terms and the Privacy Policy.
• Reasonably assist you in answering a client who asks to review, correct or delete information about them.

You are responsible for having a lawful basis to collect the information and provide it to the service, including the consents required from your clients and the people you photograph.

Publishing is carried out through Meta’s official interface and is subject to Meta’s terms. You connect your own account and may disconnect it at any time from the settings page.

Certain limits are outside our control and are set by Meta: the maximum number of publications per day, the supported media types, and the rule that private accounts cannot be tagged. We cannot work around them.

If Meta changes its interface, restricts an account, or refuses a publication, we cannot guarantee the post will go out. In such a case we will show you the error and let you retry.

Every new account starts with a free 15-day trial, with all features available and no credit card required.

When the trial ends, continued use requires a monthly subscription to one of the plans: Galleries ILS 29, Standard ILS 99 or Pro ILS 229 per month (VAT included). We will not charge you without your explicit approval.

Payment is by credit card, on the secure payment page of HYP. Your card details are typed in at HYP and never reach us.

Recurring charge: by activating a subscription you authorise us to charge your card once a month, the price of the plan you chose, until you cancel. The first payment covers one month. If you pay while trial days remain, that month starts when the trial ends, so you lose no days. From then on you are charged on the same day each month.

Changing plans: an upgrade takes effect immediately, and on that day you are charged the pro-rata difference for the days left in the billing month. A move to a cheaper plan takes effect at the next charge.

A failed charge: we try again up to twice within 5 days, and tell you by email and in the service. For 7 days from the charge date the service stays open, and you can pay with another card. If the charge is not settled by then, access is blocked as set out below.

Each plan opens the parts of the service it includes, as set out on the pricing page. The Standard plan includes up to 20 publications a month: every post, every story frame and every reel counts as one publication. A reel downloaded from the service also counts as one publication, once, and a reel that was also published or scheduled through the service is not counted twice.

If a subscription is not activated or not renewed, access to the service is blocked until renewal: content already published stays on Instagram, but you cannot upload, create or publish, and posts scheduled for that period will not go out. For 30 days from the end of access all content is kept, and renewing restores everything.

If the subscription is not renewed within 30 days of the end of access, all content in the account is permanently deleted and cannot be restored: the galleries in Content, the photographs, posts, stories, reels, the Instagram connection and the plugin key. We will notify you by email and in the service on the day access is blocked, a week before the deletion and a day before.

One client gallery, the first one you created, stays available even without a subscription, including after the deletion. If you have such a gallery, the account and that gallery are kept; if not, the whole account is deleted. Your other client galleries are not available to clients while access is blocked and are deleted together with the rest of the content.

A tax invoice/receipt is issued for every payment as required by law. To issue it we ask for a business name, business or ID number, phone and email.

We may in future offer additional capabilities for an extra fee on top of the base subscription, for example capabilities that consume significantly more storage or resources. The base subscription will continue to include what it includes.

Cancelling: you may cancel at any time, in Settings → Subscription and payment. After cancelling no further charges are made, and the subscription stays active until the end of the period already paid; until then you can resume it in the same place. No pro-rata refund is given for a period already paid, unless required otherwise by law.

We aim to keep the service available at all times but do not guarantee uninterrupted availability. There may be interruptions for maintenance, upgrades, or because of a failure at one of our infrastructure providers.

The service depends on external providers, including Meta, Google, Supabase, Vercel and Anthropic. An outage or policy change on their side may affect the service, and we are not responsible for their operation.

FrameGrid is not a backup service and is not a substitute for your own archive. Do not rely on it as the only copy of your work. Always keep your own copy.

Note in particular: the service converts photographs into a social-media-ready version, and in some cases the original full-resolution file is deleted after conversion. The version we retain is intended for social publishing, not for printing or delivery to your client.

The service is provided as is. We do not warrant that it will be free of faults, and we do not promise any business outcome, such as follower count, reach, or enquiries.

We are not liable for indirect or consequential damage or lost profits. In any event, our total liability to you will not exceed the amount you paid us in the twelve months preceding the event.

Nothing here limits liability that cannot be limited under applicable law.

You may stop using the service and delete your account at any time. See the Data Deletion page.

We may suspend or close an account that is used in breach of these terms, that harms the service or other users, or where legally required. Except in serious cases, we will give you advance notice and an opportunity to export your content.

We may update these terms and the plan prices. We will notify you of a material change by email or in the service 30 days before it takes effect. The date of the latest revision appears at the top of the page.

A price change applies to an existing subscription only from the billing period following its effective date. If you do not agree to the change, you may cancel your subscription before it takes effect. Continued use after that constitutes acceptance of the updated terms.

These terms are governed by the laws of the State of Israel. The competent courts of the Tel Aviv District have exclusive jurisdiction.

For any question regarding these terms: info@framegrid.art