Your photographs: the most important clause here
All rights in the photographs you upload are yours, and yours alone. FrameGrid acquires no rights in them, at any stage, in any form.
You grant us exactly one limited technical permission: to store your photographs, process them into a social-media-ready version, and publish them to the accounts you connected yourself, according to your instructions.
We will not use your photographs for any other purpose. Not for our own marketing, not for demonstrations, not to train any system, and not for display to any third party. If we ever wish to feature your work to showcase FrameGrid, we will approach you personally and ask for written permission, and that will be an entirely separate agreement from this document.
This permission ends the moment you delete the content or your account.
What the service is
FrameGrid lets photographers organise images into galleries, compose Instagram posts and stories from them, schedule them, publish them automatically, and track performance. It also includes an optional personal financial planning tool.
Some optional features use artificial intelligence. What each of them sends is set out in the Privacy Policy.
We add capabilities and improve the service continuously. We may change, add, or remove features, and if we remove a material feature you rely on, we will give you advance notice.
Your account
You must be at least 18 and acting as a business. You must provide accurate details and keep your password confidential. You are responsible for all activity under your account.
The account is personal and intended for a single business. Do not share it with other photographers or transfer it without our consent.
Your responsibility for content
FrameGrid is a tool for organising, editing, scheduling and publishing. We do not produce the content, do not select it, do not review it in advance and have no control over it. All content you upload, create or publish through the service is yours, and responsibility for it rests with you alone.
For the purposes of this clause, "content" includes photographs, video, music, voice recordings and any other audio, text, captions, hashtags and tags.
By uploading content to the service or using it, you represent that:
- You photographed, recorded or created the content, or you otherwise hold the full rights, licences and permissions to use it and to publish it on your social media accounts.
- You hold the consents required from the people photographed or recorded to publish on social media.
- The music or audio you selected does not infringe copyright, performers’ rights or any other right, and you are entitled to publish it on the channel you have chosen.
- The tags you enter are accurate and you are entitled to tag those accounts.
- The content does not infringe third-party rights and is not unlawful.
- The content complies with the community guidelines and terms of the social network on which it is published.
We do not pre-screen, filter or moderate content. We are not the owner of the content you upload and we grant you no licence or right to use it. Verifying the rights to use and publish the content is your responsibility.
Publication on social media is carried out by you and in your name, whether through a schedule you set or by downloading the file and uploading it yourself. FrameGrid is not the publisher and bears no responsibility for the publication or its consequences.
Using content you do not hold rights in may lead to the content being removed, the account being restricted or blocked by the social network, and to claims or proceedings by rights holders. These are your responsibility alone.
If a third-party claim or demand is brought against us in connection with content you uploaded or published, you will indemnify us for any damage, expense and legal fees we incur as a result.
The Instagram connection
Publishing is carried out through Meta’s official interface and is subject to Meta’s terms. You connect your own account and may disconnect it at any time from the settings page.
Certain limits are outside our control and are set by Meta: the maximum number of publications per day, the supported media types, and the rule that private accounts cannot be tagged. We cannot work around them.
If Meta changes its interface, restricts an account, or refuses a publication, we cannot guarantee the post will go out. In such a case we will show you the error and let you retry.
Payment
Every new account starts with a free 15-day trial, with all features available and no credit card required.
When the trial ends, continued use requires a monthly subscription of ILS 189 per month (VAT included). We will not charge you without your explicit approval.
If a subscription is not activated or not renewed, access to the service is blocked until renewal: content already published stays on Instagram, but you cannot upload, create or publish, and posts scheduled for that period will not go out. All content in the service is kept, and after renewal anything that was not published can be rescheduled.
A tax invoice/receipt is issued for every payment as required by law. To issue it we ask for a business name, business or ID number, phone and email.
We may in future offer additional capabilities for an extra fee on top of the base subscription, for example capabilities that consume significantly more storage or resources. The base subscription will continue to include what it includes.
The subscription is monthly and may be cancelled at any time. Cancellation takes effect at the end of the current billing month, and no pro-rata refund is given for the period already paid, unless required otherwise by law.
Service availability
We aim to keep the service available at all times but do not guarantee uninterrupted availability. There may be interruptions for maintenance, upgrades, or because of a failure at one of our infrastructure providers.
The service depends on external providers, including Meta, Supabase, Vercel and Anthropic. An outage or policy change on their side may affect the service, and we are not responsible for their operation.
Backup
FrameGrid is not a backup service and is not a substitute for your own archive. Do not rely on it as the only copy of your work. Always keep your own copy.
Note in particular: the service converts photographs into a social-media-ready version, and in some cases the original full-resolution file is deleted after conversion. The version we retain is intended for social publishing, not for printing or delivery to your client.
Liability
The service is provided as is. We do not warrant that it will be free of faults, and we do not promise any business outcome, such as follower count, reach, or enquiries.
We are not liable for indirect or consequential damage or lost profits. In any event, our total liability to you will not exceed the amount you paid us in the twelve months preceding the event.
Nothing here limits liability that cannot be limited under applicable law.
Ending the relationship
You may stop using the service and delete your account at any time. See the Data Deletion page.
We may suspend or close an account that is used in breach of these terms, that harms the service or other users, or where legally required. Except in serious cases, we will give you advance notice and an opportunity to export your content.
Governing law and jurisdiction
These terms are governed by the laws of the State of Israel. The competent courts of the Tel Aviv District have exclusive jurisdiction.
Contact
For any question regarding these terms: info@framegrid.art